Got A Call From A Friend In Need…

One of the beautiful and/or unfortunate things about being in the carpet cleaning industry is that I often find myself being called upon by my friends and family.  Not that I mind, er much, anyway.  The problem lies with those who want to take advantage of my generosity.  Thankfully, those people seem to be few and far between.

Just because I happen to own a cleaning company doesn’t mean that I can just drop whatever I’m doing and run to your aid when you spill that monster glass of merlot that you probably shouldn’t have been drinking anyway.  Don’t get me wrong, I’m not against drinking.  But, when you’ve already had a bottle of vino yourself, probably a good time to call it a night.

The sugar headache/hangover the next morning is probably enough to make sure that you won’t ever do that again anyway.  I digress…

The crazy question is, why is it that red wine always seems to spill on light colored carpet?  It’s akin to peanut butter toast always hitting the floor peanut butter side down when it’s dropped.  Strange how that always seems to happen.

So, holiday weekends typically signify times to party.  The extra day of recovery always seems to bring out the inner college student in my friends.  This past Labor Day was no exception.

I got a frantic call from someone we’ll call Susie in Cedar Rapids.  She sounded like she was three sheets to the wind.  Once I got her to stop crying, I got her to explain that her favorite area rug ended up meeting a full glass of red wine and the end result was something of a horror scene.

Since I don’t live in the City Of Five Seasons (or City Of Five Smells as it is also affectionately known), she wanted to know what I would do if I were in here position.

One thing that is cool about being a business owner is that we almost always know other business owners.  I do have a rather large network of reliable carpet cleaners across the US.  All I had to do was check my PDF doc for a local carpet cleaning service (I happen to have them organized alphabetically by city, go ahead and laugh).  And, yes, I do have this document stored in the cloud so it is accessible anywhere I have internet access.  Trust me, it has come in handy on more than one occasion.

I hooked her up with Henry at A-1 and “Susie” couldn’t have been more pleased.  She said that you can’t every tell where the spill was and that the “red out treatment” she received was spectacular.  Crazy thing is that he has been in business so long that “Susie” told me he has actually cleaned the carpets in her entire house prior to her becoming the homeowner.  She’s been the owner since 2000!

It’s times like that that put a smile on my face for the good ‘ol boys that are still in business for the right reasons.  I hate seeing people go into business strictly because they see dollar signs.  Eventually, the market seems to flush out those posers, but not before they reek havoc on some unfortunate people.

Well, that’s about it for now.  I’m gearing up for football season.
I’m stoked because, well pro football is awesome, and it’s also a busy time for my business as people often gather inside to enjoy the games as the weather forces them from chilling out on their patios.

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